GIoT Operation Service

GIoT Operation Service is a compound of GIoT systems to effectively assist customers in building a successful communication network. The Service operates and manages day-to-day network activities, processes, and infrastructure by delivering valuable services to businesses through our GIoT gNMS System, Operation Support Service System (OSS System) and Billing System. Our professional services help customers to purposefully reduce costs, improve work efficiency, facilitate business integration, and realize high business agility.


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The gNMS Cloud System is our core management system that monitors and manages AP gateways. The gNMS is a robust, scalable, carrier-grade and cost-effective network management system offering feature-rich functionalities, including fault management, configuration management, security management, performance management and online status monitoring.


The OSS System is a global helpdesk platform that supports operation services on a 24/7 basis. Developed on the best practices of ISO 27001 Certificates and the ITIL commitment, the GIoT Operation Service works to ensure the integrity of our system security and service availability. GIoT provides various cloud platforms and professional experiences in application maintenance to satisfy different customer and cloud operation requirements.


Service Management and Monitoring

Continual Process Improvement


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The Billing System is a specially designed system that analyzes and reports the monthly charges and status of LoRa node usages based on their overall deployment conditions. GIoT offers an array of flexible fee rates to meet customer demands and benefits when considering monthly charges.

Highlights

  • Network Management
    OS certification: RHCE
    Network: CCNA
  • Cloud System Platform
    Amazon Cloud: AWS Certified Solutions
    Architect – Associate
  • Information Security
    ISO-27001: BSI ISO-27001: 2013 Lead Auditor
    Internal and external audit periodically
  • Information Service
    ITIL commitment
  • Hierarchical Operation Service
  • Others
    Database: Oracle OCP
    Development: MCSD and SCJP
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